EE
Elsie E

1 reviews | Active since Oct 2014

09 Jul 2019, 13:10

NMG Benefits Bad Service

It is the second time I've had to deal with them. Both times I got terrible service. A pension fund claim is currently taking more than 14 weeks, without any further outstanding requirements! They have passed the promised dates twice already. Did not ask for further information. Only blames systems and SARS

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Replies (2)
NMG Benefits
NMG Benefits's reply09 Jul 2019, 16:18
Official
Dear valued client,
We acknowledge your query. Given the nature of the Industry we operate in, we are not able to correspond with you on the Hello Peter Website. Please direct your query to The NMG Customer Care Team on ***where we shall attend to it with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely 
The NMG Customer Care Team
EE
Elsie E's update11 Jul 2019, 15:56
Reviewer Update
So then they contacted me. Made further empty promises and when the fire got to hot told me they can only deal with my children as they are the beneficiaries. They then asked for their contact details which I supp****. Still no contact made from their side!!!!!!!!!