zL
zelda L
1 reviews | Active since Dec 2016
10 Dec 2024, 13:48
NMG BENEFITS BAD COMPANY TO USED FOR PENSION FUND
I am so disappointed in this company, been sending mails everyday no feedback received from my claim on when it will be paid nothing, they give you WhatsApp no that doesn't work and you hold on for hours and nobody is answering, i know its December but do your job correctly we all are tired. Still doesn't understand why my company ever done our stuff with them they get there money but to pay out that takes for ever.
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NMG Benefits's replyOfficial
10 Jan 2025, 13:19 Hi Zelda
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
NMG Benefits's reply10 Jan 2025, 13:19
Official
Hi Zelda
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team