MP
Marcel P
1 reviews | Active since Jul 2019
19 Jan 2022, 11:37
NMG Benefits | Absolutly NO Progress with my fund payout in MONTHS!
My experience has been horrible with the service I have been getting at NMG Benefits. All consultants have been passing me around with no one interested in assisting me with my fund that needs to be paid out.
I've been in contact with various consultants at NMG for over 3 months now with absolutely no progress.
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NMG Benefits's replyOfficial
01 Feb 2022, 20:47Hi Marcel,
We sincerely apologise for the service levels that you have experienced from NMG Benefits and the inconvenience imposed on you. In the interest of protecting your personal details, please may I request that you email us at *** so that one of our trained contact center agents can attend to your query promptly. We will ensure that we make it our mission to attend to your query with urgency and care.
Marcel, kindly take note that our operating hours are: Monday – Friday, 08h00 – 17h00.
The NMG Benefits Customer Care Team
NMG Benefits's reply01 Feb 2022, 20:47
Official
Hi Marcel,
We sincerely apologise for the service levels that you have experienced from NMG Benefits and the inconvenience imposed on you. In the interest of protecting your personal details, please may I request that you email us at *** so that one of our trained contact center agents can attend to your query promptly. We will ensure that we make it our mission to attend to your query with urgency and care.
Marcel, kindly take note that our operating hours are: Monday – Friday, 08h00 – 17h00.
The NMG Benefits Customer Care Team