lM
ludwe M
1 reviews | Active since Dec 2014
09 Jul 2020, 11:07
NMG Benefits, a bunch of unprofessional ********
These guys should be removed from handling wealth. They are unprofessional and have no business ethic or care for the next person. I have been trying to make a claim since June. They keep on saying they will send me a claim (I am still waiting for it) The financial advisor my lawyer was liaising with is now "out of office with no access to emails" I have been calling non-stop, for the past 2 weeks, they do not answer their landline or respond to emails.
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NMG Benefits's replyOfficial
13 Jul 2020, 18:55Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
NMG Benefits's reply13 Jul 2020, 18:55
Official
Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team