TL
Tshegofatso L

1 reviews | Active since Aug 2024

12 Sept 2024, 14:55

Nmg benefits

Had a very worst experience with Nmg. They behave like ****s. You call them, you'll never get a response. You send emails even their supervisor, you will never get a response. Since my claim was submitted June even today, no feedback.

I wonder want kind of institution is this, that can't respond to your calls nor emails.

NMG is no no, flip flop. I don't encourage anyone to join

0
Replies (1)
NMG Benefits
NMG Benefits's reply17 Sept 2024, 15:37
Official
 
Hi, valued member

We sincerely apologise for the poor service levels that you have experienced from us. 

It is most definitely not the service levels we pride ourselves on. 

We have sent through your complaint to the relevant department. 

Finding a better way for you. 

The NMG Benefits Customer Care Team.