NM
Nosie M
1 reviews | Active since Aug 2024
12 Sept 2024, 12:55
NMG BENEFITS
I have been trying to get hold of NMG to find out the status of my provident fund. It's not a two pot claim but my resignation provident fund mid August. No one is answering their phones no response on emails sent to them. Can someone from NMG tell me what's going on. It is frustrating that such a big company cannot respond to emails that they suggest themselves and worse don't even answer their phones.
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NMG Benefits's replyOfficial
17 Sept 2024, 15:38Hi, valued member
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply17 Sept 2024, 15:38
Official
Hi, valued member
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.