NMG

I am highly disappointed in them, I left my employer in April even today they have done nothing on my claim. I called them time without number and they keep telling that the claim is in progress until one of their agent said the claim has not moved since it reached their offices. You can’t speak to anyone other than the agents you can’t complaint you can’t even ask more details as to why. They have a weird turn around time which was not communicated to me all they say they have just changed their turn around time after they sent me an sms saying it takes 4 to 6 weeks to process my claim, I am highly disappointed in NMG, they even escalated my claim but even today the escalation was not actioned!!!! They will tell you the claim is divesting from there it needs to go to SARS then this and that, it sounds more like they have to physically go wherever to divest it then write a letter to SARS and drive to SARS to physically deliver the letter requesting sars to take its tax then come back to the office and capture my details!! Really it’s annoying!!!