BS
Benedict S
1 reviews | Active since Sept 2020
29 Sept 2020, 17:03
Mr benedict
I have resigned from my employer on 29 of july 2020.and clicks adviced that my pension payout will be paid withing 6 to 8 weeks.nothing has been paid to date and when i contact the company. The consultant seem not to know what they are doing.they dont even call to update thier customers regarding the late payments.they told me that my pension will be processed and the money might be in in the next 4 weeks.i have waited for over 8 weeks now and this would be another 4 weeks.this is utter bull****.i have seen a lot of of similar complaints from clients.whats going on with nmg benefits.This company is very unprofessional.
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NMG Benefits's replyOfficial
05 Oct 2020, 20:11Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
Best regards,
NMG Benefits's reply05 Oct 2020, 20:11
Official
Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
Best regards,