KM
Khosi M
1 reviews | Active since Jul 2022
08 Nov 2022, 08:14
MK Maphanga
<div>Good day, Thank you for your email. Kindly be advised that your query has been for forwarded to our administrators and will revert back soon. Kind regards, ICC - Consultant And Still no assistance after 15 weeks and counting :(</div>
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Replies (3)
NMG Benefits's replyOfficial
08 Nov 2022, 10:03Hi Khosi
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have escalated and forwarded your details and query to your dedicated claims administrator, who will urgently attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have escalated and forwarded your details and query to your dedicated claims administrator, who will urgently attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply08 Nov 2022, 10:03
Official
Hi Khosi
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have escalated and forwarded your details and query to your dedicated claims administrator, who will urgently attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have escalated and forwarded your details and query to your dedicated claims administrator, who will urgently attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
KM
Khosi M's updateReviewer Update
09 Nov 2022, 08:32Is this some type of twisted joke?
KM
Khosi M's update09 Nov 2022, 08:32
Reviewer Update
Is this some type of twisted joke?
NMG Benefits's replyOfficial
10 Nov 2022, 09:00Hi Khosi
Thank you for taking the time to contact us. Our team is still working on your query and will be in contact with you. We apologise that it is taking this long to resolve your query. The query has been escalated to your dedicated claims administrator and is prioritised for urgent resolution.
Finding a better way for you.
The NMG Benefits Customer Care Team.
Thank you for taking the time to contact us. Our team is still working on your query and will be in contact with you. We apologise that it is taking this long to resolve your query. The query has been escalated to your dedicated claims administrator and is prioritised for urgent resolution.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply10 Nov 2022, 09:00
Official
Hi Khosi
Thank you for taking the time to contact us. Our team is still working on your query and will be in contact with you. We apologise that it is taking this long to resolve your query. The query has been escalated to your dedicated claims administrator and is prioritised for urgent resolution.
Finding a better way for you.
The NMG Benefits Customer Care Team.
Thank you for taking the time to contact us. Our team is still working on your query and will be in contact with you. We apologise that it is taking this long to resolve your query. The query has been escalated to your dedicated claims administrator and is prioritised for urgent resolution.
Finding a better way for you.
The NMG Benefits Customer Care Team.