TR
Temeki R

1 reviews | Active since Jun 2026

03 Jun 2026, 18:13

****mers, wont move funds to other accredited funds. Keeping them for themselves.

If your employer is using NMG benefits for you pension fund, you are in trouble. This company if you change employers and want to move you pension fund to another accredited fund from your new employer they will ignore your request to move the money. They want to keep your money in their fund for as long a possible. They are a ****. I send them emails on they claims email account and they respond, you call them they tell you to send an email to the claims account. You send the emails and call them back they say they can't see your emails. They are useless you can't find people to escalate to on their website, guess what send an email to their claims account. I should sue these ****mers.

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Replies (5)
NMG Benefits
NMG Benefits's reply04 Jun 2026, 09:31
Official
Good day Temeki 
 
Thank you for bringing your concerns to our attention. 
We have referred your query to the relevant department for review and will ensure that it is addressed appropriately.
We appreciate your patience while the matter is being processed. Please note your complaint reference number:  ***4

Finding a better way for you,
NMG Benefits Member Support team 
TR
Temeki R's update08 Jun 2026, 14:08
Reviewer Update
Which relevant department is the issues referred to and how do I follow up. I need contact details to who or which department to follow up with?
NMG Benefits
NMG Benefits's reply09 Jun 2026, 10:27
Official
Good day Temeki 

I have escalated your details to the specialist. Please expect a call from Kwanele today before end of day

Finding a better way for you,
NMG Benefits Member Support team 
TR
Temeki R's update12 Jul 2026, 22:16
Reviewer Update
Hi, I have been following up with NMG personnel handling my claim no one is even responding to me, it even took people from my new fund Alex Forbes to ask why is NMG not responding to me I need to know when will my money be transferred to my new fund and when will the withdrawal be deposited into my account. It is now approaching 3 Months and nothing has been done even when I was promised this will be settle within 4 to 8 weeks. This is unacceptable, I have Lebo Mnguni and Gift Koenaite who are ignoring my emails as if they do not see them. This is annoying is NMG trying to keep the money with them so that payouts are done in the next SARS tax period, this is ***** freezing money so that withdrawals are minimized and they roll over to the next tax period. I need professional people assigned to my claim not these people that ignore emails. NMG terrible company and *********** employees.
NMG Benefits
NMG Benefits's reply16 Jul 2026, 12:01
Official
Good day Temeki 

We have escalated your query to management. Please expect communication from them.

We apologise for the inconvenience.

Finding a better way for you,
NMG Benefits Member Support team