PJ
Peter J

1 reviews | Active since Apr 2025

19 Apr 2025, 07:52

Lies upon lies and excuses upon excuses!!!!

I have resigned on the 28th February from my previous employer. All documents was submitted and sent to NMG. It's been 8 weeks now and still I did not receive my funds.

I called them last week and they advised that there was a technical error but it was sorted and now they are waiting for the tax directive from SARS. They told me that my money will be paid in my account on the 17th of April and still no money.

This poor service and lies upon lies. They always have excuses upon excuses. If I do not get my funds by the 23rd of April, I will be going the ombudsman OPFA.

0
Replies (1)
NMG Benefits
NMG Benefits's reply28 Aug 2025, 10:52
Official
 
 Hi Peter

We sincerely apologise for the poor service levels that you have experienced from us. 

It is most definitely not the service levels we pride ourselves on. 

We have sent through your complaint to the relevant department. 

Finding a better way for you. 

The NMG Benefits Customer Care Team