lies and more lies

<p>I am very much had it with NMG, i called sometime last month to find out about my withdrawal claim i was told that my application was received on the 5th of March as i left my previous job at end of Feb. I called again just before the end of April 2017. i was told a different date by the consultant that i spoke to, unfortunately did not get the names of these people. The consultant told me that they actually receive the application on the 10th of March and not the 5th of March. I then accepted because i wasnt sure when my previous employer sent the forms, they promised i would get the money by the end of April, the administrator Diane Peters is aware of all my calls as they were consulting with her at all times when i call.</p> <p> </p> <p>Your company policy says i get my money 6-8 weeks of receipt of tthe application we are now in the 10th week. I called again on Thursday 11 April 2017 as this was now the 9th week the week that the administrator promised i would get my money, I was told everything has been done and that they just need authorisation from 2 managers, mind you this is the 9th week? 9th week?..... way after the date i was promised my money. I now had to wait on managers who failed to do what they were supposed to do the time they were supposed to do it, how is this fair?.... the consultant had the audacity to tell me this will take days to do, to get a signature???? and this is now end of week 9? </p> <p>I dont get why you put a timeline of 6-8 weeks when you know that it wont take you that time to finish the application.</p> <p>Monday 15th May 2017 i called and spoke to Puseletso Setuke, both her and Diane Peters made a promise to me that they will get the signature yesterday that is the 15th of May 2017. She knows how important gettig the money is. She promised that she will get the signature to ensure that this is put through for payment. I do not know if you dont understand that you are taking care of peoples monies, people have different problems, people withdrwa for different reasons. I will not be able to attend class today because i have failed to honour my payment to my school as i took out my money because i wanted to pay for my fees. I WANT MY MONEY TODAY. i have given them enough time, i ahve been very patient.</p> <p> </p> <p>I am totally disgusted by the lies, i dont get why these people ****, so many times, is this how NMG does its business? how do we trust people like this to take care of our monies?. I do not even believe that the application was received on the 10th, they have kept my money and have earned interest on it. for over a week, isnt this being a *****? pay up please!!!!</p>