EM
Ernest M
1 reviews | Active since Aug 2018
23 Aug 2023, 14:40
JUST DON'T!!
DO NOT invest your funds with this firm! I have a withdrawal STILL NOT processed since Nov 22. They say it's SARS, SARS say it's them and NO ONE from their firm is willing to just call SARS and resolve this. 2 tax consultants and thousands of Rand later and I STILL do not have my payout.
JUST DON'T!
Helpful (0)
Replies (1)0
Replies (1)NMG Benefits's replyOfficial
28 Aug 2023, 11:10 Hi Ernest,
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on. We have escalated your claim with your dedicated claims administrator, please may I also request that you forward your details and query to *** and you will be responded to within 2 hours.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on. We have escalated your claim with your dedicated claims administrator, please may I also request that you forward your details and query to *** and you will be responded to within 2 hours.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply28 Aug 2023, 11:10
Official
Hi Ernest,
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on. We have escalated your claim with your dedicated claims administrator, please may I also request that you forward your details and query to *** and you will be responded to within 2 hours.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on. We have escalated your claim with your dedicated claims administrator, please may I also request that you forward your details and query to *** and you will be responded to within 2 hours.
Finding a better way for you.
The NMG Benefits Customer Care Team.
