tR
timothy R
1 reviews | Active since Jan 2011
09 Jan 2023, 15:08
Issue with withdraw - Service
Appears Extremely bad service is a habit with NMG.
I received SMS that my claim was received 4th of october and everytime i phone i am told LIES.
They say it is sent to SARS then a week later the same thing. Left my contact details 3 times already and still no feedback.
Can not believe this company is still operational.
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Replies (1)
NMG Benefits's replyOfficial
10 Jan 2023, 08:37Hi Timothy
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have escalated and forwarded your details and query to our team, who will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have escalated and forwarded your details and query to our team, who will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team
NMG Benefits's reply10 Jan 2023, 08:37
Official
Hi Timothy
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have escalated and forwarded your details and query to our team, who will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have escalated and forwarded your details and query to our team, who will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team