EM
Evelyn McPherson-Carelse
1 reviews | Active since Mar 2017
19 Nov 2024, 17:34
iSo many weeks have passed and still no feedbak regarding my fund withdrawal. I have been calling them daily with no joy, automated voice message confirming they are experiencing high call volumes. I logged a complaint on their Website noone bothers to re
Pathetic Customer Service
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NMG Benefits's replyOfficial
27 Nov 2024, 13:44 Hi Evelyn
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
NMG Benefits's reply27 Nov 2024, 13:44
Official
Hi Evelyn
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team