*********** Claims Manager-Nomatolo

My name is Nomsa Mkhwa****, my claim has been handled by a lady by the name of Dakalo, i have to be honest in that after haven waited almost 8 months to receive my money i was kindly assisted by her to speed up the process, and eventually after a long wait i received my money not all of it though. Now its been almost 3 weeks i have been waiting for payment which i was promised would be released last week still nothing despite Dakalos attempt to insure that the funds are released by Nomatolo but even today Nomatolo the manager has done nothing to insure that she signs off my payment.....

The process of claiming my pension fund at NMG has been a very unpleasant one and to deal with the lies i have been told regarding my money and Nomatolos pure incompetency....

i would like to send my gratitude to one of the ladies in the call centre department by the Name of Boipelo Moseou, she went the extra mile in insuring that my 1st payment was released, was very honest as to what was happening with my claim and i must say after speaking to her i had hope that the payment was going to be made and it was, thank you very much Boipelo i hope your hard work is being recognised by the company, i pray that God elevates you to greater heights. Dakalo thank you as well but i still wait my second payment as it it not pleasant to call you everyday regarding this, i feel as if im begging you guys with my money as thats not fair considering that i have bills to pay which have accumulated in the last 8 months of not working.

i just ask for consideration in this matter