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Good day

My dad went on retirement in December 2021. I would like to get assistance with the claim for his pension his name is Mr Solomon Malindi Mavhulavhula with ID number: *** His exit was on 31-12-2021. To date his claim has not materialized. He is being sent from piller to post without any positive or tangible feedback. All the required documents have been filled out according to your requirements. Could you Kindly provide tangible feedback as well as a turnaround time for his claim to be paid out. He is now a pensioner who has chronic conditions that require money to manage. 5 months of no income is putting a strain on his health. I have been calling but no one answered the phone and if I do get hold of someone I'm told the person who can assist is on leave.

Thank you