MV
Marius V
1 reviews | Active since Mar 2023
14 Feb 2025, 11:55
Incompetence by NMG
NMG is nightmare to work with, when you contact them there is never agent availble, after alot of calls i still have not received any call back Emails are not answered and when they do they dont meet what is promised on the mail
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Replies (2)0
Replies (2)
NMG Benefits's replyOfficial
17 Feb 2025, 10:12Hi Marius
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
NMG Benefits's reply17 Feb 2025, 10:12
Official
Hi Marius
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
MV
Marius V's updateReviewer Update
18 Feb 2025, 17:59The words you put on reply means nothing,i was again mailed but yet it means nothing
MV
Marius V's update18 Feb 2025, 17:59
Reviewer Update
The words you put on reply means nothing,i was again mailed but yet it means nothing