GV
Gabriel V

1 reviews | Active since Apr 2025

10 Apr 2025, 09:56

*************, incompentent and poor communication from NMG

It is has been such a disheartening experience claiming my provident fund from NMG. Since my documentation has been submitted it has gone down hill. I have sent numerous emails and has called so many times but they never answer the calls and if they do, they cannot give proper information. When they do answet emails it is only "your claim is at tax stage". I feel that NMG staff is ************* and ***********. They are telling lies and make me question this company with my money.

NMG I want feedback ASAP and if not I will take this further. It has been months already and at thid moment I am not even sure if I will ever get my money.

Please do better!!! We all need our money

0
Replies (1)
NMG Benefits
NMG Benefits's reply28 Aug 2025, 10:50
Official
  Hi Gabriel

We sincerely apologise for the poor service levels that you have experienced from us. 

It is most definitely not the service levels we pride ourselves on. 

We have sent through your complaint to the relevant department. 

Finding a better way for you. 

The NMG Benefits Customer Care Team