CS
Chumani S
1 reviews | Active since Aug 2020
26 Aug 2020, 16:17
I WANT MY MONEY NMG
I honestly would like to know what these people are doing with people's hard earned money.I have been writing emails to them asking them about my Provident and Pension funds and they said on the 17 of August that;my funds are with Sars for tax directive and disinvestment. I called SARS and they said my money has been cleared since last week 19 August.NMG Pay my money its been 3 months over due of your 6-8 weeks SLA
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NMG Benefits's replyOfficial
26 Aug 2020, 23:19Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
NMG Benefits's reply26 Aug 2020, 23:19
Official
Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team