TT
Thandi T
1 reviews | Active since Aug 2020
19 Aug 2020, 12:04
I want my money
Very disappointed with NMG service after communication with them about the withdrawal of my pension fund they assured me that my documents was received and I should be getting me money in 8 weeks, guess what ? That 8 weeks has past and still no money paid. I don't even want to talk about how long they take to respond to emails it just pathetic. If I don't get my money ASAP I'm taking this further with the pension funds adjudicator.
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NMG Benefits's replyOfficial
19 Aug 2020, 18:56Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
NMG Benefits's reply19 Aug 2020, 18:56
Official
Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team