LM
Limakatso M
1 reviews | Active since Feb 2020
07 Jul 2020, 16:36
I hate NMG benefits!
I have have withdrawn my retirement fund and I haven't received any feedback! Whenever I call their number, no one answers! It's been days now and I don't get why it's taking so ****ing long! Do you people think we don't need the money? It's my money! Or what? Is this some sort of *****? I want answers ASAP. I don't even understand why companies work with NMG! I never had this problem with my previous company, when I withdrew from Alexander Forbes... It took them FOUR weeks! Hai Maan!
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Replies (2)
NMG Benefits's replyOfficial
07 Jul 2020, 19:59Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
NMG Benefits's reply07 Jul 2020, 19:59
Official
Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
LM
Limakatso M's updateReviewer Update
08 Jul 2020, 20:13When are guys planning to attending to my query? On judgement day like all the other clients?! I need an urgent response!
LM
Limakatso M's update08 Jul 2020, 20:13
Reviewer Update
When are guys planning to attending to my query? On judgement day like all the other clients?! I need an urgent response!