I don't know how NMG is still in business!

I've never been soo livid in my life, I honestly do not know how NMG is still in business

We have been waiting 4months for a Provident fund pay out and the administrator has been giving us the run around week after week, every week she will come up with a different reason.

She said it herself that she received all the paperwork on the 12of September and everything was in order and the money will take 2weeks or soo.. we been calling every week since then and she will say they are waiting for something, the system is slow, there is a lot to be done, she had death in the family and couldn't see to it but working on it and will take 3/5 working days

Week goes by, she will say the money was double invested and they are sorting that out and will take less than a week, I can't remember how many month ends she promised and nothing happened..

I called head office and a friendly consultant cc'd me and the manager on email and Emma suddenly said the tax number is incorrect and it failed what what, how can she only say that after full 4months of endless enquiring and empty promises

I'm livid and would like this matter to be investigated.