BA
Bianca A
1 reviews | Active since Apr 2012
08 Oct 2019, 10:47
HORRIFIC SERVICE TO SAY THE LEAST
This is the WORST administration company I have come across. They have had my withdrawal forms since the 04/09/2019 and my claim has still not been finalized. You can fool the average person with the BULL**** of a process that takes 6-8 weeks but I have processed pension/provident funds for Momentum and the process does not take that long. YOU PEOPLE CARRY ON AS IF IT IS YOUR MONEY THAT YOU WILL BE PAYING ME!!!!!!!!!!!!!!! I AM DISGUSTED WITH THE SERVICE AND WANT MY CLAIM FINALIZED IMMEDIATELY
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NMG Benefits's replyOfficial
10 Oct 2019, 08:47Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided, where we will attend to your query with care and urgency.
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided, where we will attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
NMG Benefits's reply10 Oct 2019, 08:47
Official
Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided, where we will attend to your query with care and urgency.
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided, where we will attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely