HORRIBLE / WORSE SERVICE

To whom it may concern .Ive retired on the 16th of March 2021 I phoned regarding the payout of my funds they said it takes 6 to 8 weeks. After 6 weeks I phoned again then they said they started late with my papers I have to wait till the 7th of May nothing happend so I phoned again it was said no I must wait till the 14th of May and the payment will be made on 14th of May 2021. I'm trying to phone again to make sure about the date no answer no response please help me I'm busy losing everything because of the horrible service I get from you guys ,I need my money with immediate effect or I will use my lawyer and the onbudsman to sort this out for me and make sure this is al***** the media ,I dont want anyone else to make the same mistake investing with you. Phone in today 13th May 2021 at 08h40 spoke to Emanuel who said they haven't even started with work its not even 09h00, according to me they start work @ 08h00. Expecting a call back by 11h00 today 13th May 2021, will post all over on social media and take this further