NM
Ntokozo M

1 reviews | Active since Jan 2022

21 Jan 2022, 15:09

Horrible service ever

NMG is seriously a scan period The staff is not helpful I payed my my money with honor each and every month but now they playing hide and seek with me.

0
Replies (1)
NMG Benefits
NMG Benefits's reply01 Feb 2022, 20:49
Official
 
Hi Ntokozo, 
 
We sincerely apologise for the service levels that you have experienced from NMG Benefits and the inconvenience imposed on you. In the interest of protecting your personal details, please may I request that you email us at *** so that one of our trained contact center agents can attend to your query promptly. We will ensure that we make it our mission to attend to your query with urgency and care. 
 
Ntokozo, kindly take note that our operating hours are: Monday – Friday, 08h00 – 17h00. 
 
 
The NMG Benefits Customer Care Team