IM
Ishmael M
1 reviews | Active since May 2023
12 May 2023, 08:47
Funds not released.
I am having a horrible service with NMG. I have app**** for my funds to be released since January and they are not responding to my mails...Allen Mashau is the person who is handling my transfers and he is showing no interest in sorting out this issue or updating me about the delays.
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Replies (1)0
Replies (1)NMG Benefits's replyOfficial
12 May 2023, 16:13 Hi Ishmael,
We sincerely apologise for the poor service levels that you have experienced from us. I have forwarded your details and the details of your query on to the relevant department.
It is our key priority to attend to your matter with urgency and care. Kindly expect a response within 48 hours of sending your email enquiry.
Finding a better way for you.
The NMG Benefits Customer Care Team
We sincerely apologise for the poor service levels that you have experienced from us. I have forwarded your details and the details of your query on to the relevant department.
It is our key priority to attend to your matter with urgency and care. Kindly expect a response within 48 hours of sending your email enquiry.
Finding a better way for you.
The NMG Benefits Customer Care Team
NMG Benefits's reply12 May 2023, 16:13
Official
Hi Ishmael,
We sincerely apologise for the poor service levels that you have experienced from us. I have forwarded your details and the details of your query on to the relevant department.
It is our key priority to attend to your matter with urgency and care. Kindly expect a response within 48 hours of sending your email enquiry.
Finding a better way for you.
The NMG Benefits Customer Care Team
We sincerely apologise for the poor service levels that you have experienced from us. I have forwarded your details and the details of your query on to the relevant department.
It is our key priority to attend to your matter with urgency and care. Kindly expect a response within 48 hours of sending your email enquiry.
Finding a better way for you.
The NMG Benefits Customer Care Team
