FRUSTRATED AND VERY ANGRY

I've never in my entire life seen such horrible service. I'm waiting for my pension fund from NMG which confirmed to have received my claim on the 20th of September 2022. I was given a turn around time of 6 weeks by NMG when i called their offices to follow up on my claim but this is the 8th week and I'm still waiting which is upsetting and totally unprofessional. what upsets me the most is that they don't even keep their promises, I was promised a call back but they decided to buzz my phone...I was literally watching my cellphone ring twice then they hung up. This people don't care and their customer reviews says it all. If they have a problem of head count,i strongly suggest that they employ to minimize complaints and get the company running effectively. My wife's pension fund was previously paid from Momentum and it got paid within the specified turn around time and right now I wish I was claiming from Momentum. NMG is useless with its bunch of *********** staff members. This company should be closed...it really doesn't serve any kind of purpose. I never want to cross paths with this company ever again...it was the first and last encounter with them,the next time i look for employment i will make it a point to check which company handles their employees pension fund...if it NMG i wont take that job, i swear NEVER!!!!!!!