SS
SHANNON S
1 reviews | Active since Sept 2016
28 Sept 2024, 14:25
FEDUP WITH NMG
I resigned from the company I was with the 19th of June. Since July I have been calling and calling and and out of all the phone calls, I think 4 got answered. I got email addresses and sent emails, and till now no one can give me any answers on my fund that I keep querying about. Customer service is pathetic, and apparently managers emails are full and that's why emails don't get answered. Honestly don't know how the company functions!!!!!!
Helpful (0)
Replies (1)0
Replies (1)
NMG Benefits's replyOfficial
08 Oct 2024, 11:09Dear Shannon
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply08 Oct 2024, 11:09
Official
Dear Shannon
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.