1 reviews | Active since Aug 2017

22 Nov 2016, 13:02

Exceptionally poor service that doesn't meat standards

<p>Thus far I have received no communication from this company regarding when I will be receiving payment to my account. I've always had to be the one chasing after them, with little regard or consideration for our unique situations as individuals. Last correspondence was on the 17th of October when I sent a copy of my ID and sine then?? NOTHING!! NMG has a huge number of complaints from a myriad of people, this doesn't seem to bother their management team. We should be scared of companies like nmg benefits</p>

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Replies (1)
NMG Benefits
NMG Benefits's reply22 Nov 2016, 16:01
Official

Good day Teddy

I sincerely apologize for the kind of service you have received

Please note that I have investigated the matter and from what I picked up from your withdrawal claim form that your date of exit was 30/09/2016. Our turnaround time for processing claims is 6 weeks to 8 weeks from date of last contributions.

Your claim is in for payment authorisation by the managers and will be released by latest tomorrow 23/11/2016.

Should you have any further query, please do not hesitate to contact us:

Tel no: ***

Email: ***