tR
telford R

1 reviews | Active since Apr 2015

22 Apr 2015, 10:26

ELLERINES PAYOUT

NMG still have not paid my pension im upset its been 5month now, you do not take calls ,your phones rings but no one ever answer , you dont write to us updating us about our pension you have been quite, when i call machines answer not a consultant,i demand a call about my pension.

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Replies (1)
NMG Benefits
NMG Benefits's reply22 Apr 2015, 10:58
Official
Hello teltelhlumhlum,

Thank you for bringing this issue to our attention and also speaking with me this morning. As per out conversation, I have handed your query to the head of the Ellerines team and he will call you shortly to update you on progress.

We would like to apologise for the delay which was caused by unforeseen circumstances, but I would also like to apologise for the lack of communication on our part.

We hope we can make this up to you in the future.

Yours sincerely