CS
Charne S
1 reviews | Active since Sept 2024
03 Sept 2024, 19:52
****!
Finished at my previous employer on the 23rd June, still waiting. My profile online still says im a active member yet my documents were completed and submitted 3rd June. This place is a ****, running away with people’s money.
No point in calling, you will wait month after month with no money
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Replies (2)CS
Charne S's updateReviewer Update
04 Sept 2024, 11:58At this point the only option well reasonable option looks like taking them further. Taking them to the PFA.
CS
Charne S's update04 Sept 2024, 11:58
Reviewer Update
At this point the only option well reasonable option looks like taking them further. Taking them to the PFA.
NMG Benefits's replyOfficial
05 Sept 2024, 14:36 Hi Charne
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply05 Sept 2024, 14:36
Official
Hi Charne
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
Finding a better way for you.
The NMG Benefits Customer Care Team.