NK
Nontsikelelo K
1 reviews | Active since Nov 2020
25 Nov 2020, 09:08
Don't trust NMG with your money.The worst.
Worst experience ever.They don't respond to calls.I have been waiting for my retirement fund payout from my previous employer Safair through NMG.They go back and forth regarding SARS etc.It's been a mess.Honestly,they can keep the money and buy themselves dignity.They are beyond unprofessional and I have had a very unpleasant experience with them.
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Replies (4)NK
Nontsikelelo K's updateReviewer Update
25 Nov 2020, 09:59The agents don't even care.I have submitted my details over 100 times and no consultant has returned my calls.A whole 4 months of doing this after leaving my employer a year ago.I sorted my tax issues on the 7th of August.It seems like some sort of pushback from the Company because I struggled to sort my taxes,knowing very well how bad this year has been.Petty!!!! Especially for so called financial experts, get over it.Pay what you owe...how hard can that be????
NK
Nontsikelelo K's update25 Nov 2020, 09:59
Reviewer Update
The agents don't even care.I have submitted my details over 100 times and no consultant has returned my calls.A whole 4 months of doing this after leaving my employer a year ago.I sorted my tax issues on the 7th of August.It seems like some sort of pushback from the Company because I struggled to sort my taxes,knowing very well how bad this year has been.Petty!!!! Especially for so called financial experts, get over it.Pay what you owe...how hard can that be????
NMG Benefits's replyOfficial
25 Nov 2020, 23:14Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
NMG Benefits's reply25 Nov 2020, 23:14
Official
Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
NK
Nontsikelelo K's updateReviewer Update
25 Nov 2020, 23:51TYPICAL *******'S RESPONSE!!!! You're *********** and shady. Suggestion: pay the people you owe and shut down your "registered financial company".I keep hearing the same old story everyday.Let the ones who CAN do the job do it.I am done calling you and running after you for what you owe,it could be R10 for all I care.Take pride in your daily interactions with people as a business,have some integrity.Reading more than 90% of the complaints about you,it is clear you're also picky about who you assist and who you don't.Please don't bother responding to this or paying me out.I want a letter in my inbox within 48hours explaining EXACTLY why you chose to not pay out my "R10".We'll see each other inn court.
NK
Nontsikelelo K's update25 Nov 2020, 23:51
Reviewer Update
TYPICAL *******'S RESPONSE!!!! You're *********** and shady. Suggestion: pay the people you owe and shut down your "registered financial company".I keep hearing the same old story everyday.Let the ones who CAN do the job do it.I am done calling you and running after you for what you owe,it could be R10 for all I care.Take pride in your daily interactions with people as a business,have some integrity.Reading more than 90% of the complaints about you,it is clear you're also picky about who you assist and who you don't.Please don't bother responding to this or paying me out.I want a letter in my inbox within 48hours explaining EXACTLY why you chose to not pay out my "R10".We'll see each other inn court.
NK
Nontsikelelo K's updateReviewer Update
26 Nov 2020, 12:11Then they switch their phones off.IT GETS BETTER!!!!!????????????
NK
Nontsikelelo K's update26 Nov 2020, 12:11
Reviewer Update
Then they switch their phones off.IT GETS BETTER!!!!!????????????