KY
Kieran Y

1 reviews | Active since Jul 2019

08 Dec 2023, 13:09

DO NOT LET YOUR BUSINESS USE NMG

I haven’t even had a response on my previous post. I was told my funds would be paid into my bank this morning. I was told this by an administrator called Nolubabalo.

I phoned in to find out what is happening only to be told it hasn’t even been sent to SARS as yet. Nolubabalo blatantly **** to me and everyone that works here just can’t be honest.

My claim was submitted the exact same day as my ex colleague. Guess what, she’s got her money and mine is still sitting in the hands of absolutely *********** people.

I am beyond upset due to arrangements I made based on what I was told. They just do not care. I would highly suggest that companies refrain from the use of NMG because they are ****s and don’t even bother getting back to a person

0
Replies (1)
NMG Benefits
NMG Benefits's reply11 Dec 2023, 19:38
Official
 Hi Kieran
We sincerely apologise for the poor service levels that you have experienced from us. 

It is most definitely not the service levels we pride ourselves on. 

We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator. 

Finding a better way for you. 

The NMG Benefits Customer Care Team.