WF
Wanda F
1 reviews | Active since Jul 2020
19 Sept 2022, 08:28
Divorce Claim
Good day I've been under sanlam the name of the provident fund is Prasa provident fund in June I was granted divorce then I claim the provident fund and I was told the funds is transferred to NMG Consultants from the 1 august I don't receive any feedback from nmg my name is Wanda Feni identity number *** cellphone *** email *** it's been weeks I sent all the documents nmg is not responding to my email please help me
Helpful (0)
Replies (4)0
Replies (4)
NMG Benefits's replyOfficial
19 Sept 2022, 11:04Hi Wanda
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have forwarded your details to the relevant team and one of our trained professionals will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply19 Sept 2022, 11:04
Official
Hi Wanda
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have forwarded your details to the relevant team and one of our trained professionals will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
WF
Wanda F's updateReviewer Update
30 Sept 2022, 10:00How long this will take I've been sending inquiries everyday about the claim and when will be paid
WF
Wanda F's update30 Sept 2022, 10:00
Reviewer Update
How long this will take I've been sending inquiries everyday about the claim and when will be paid
NMG Benefits's replyOfficial
30 Sept 2022, 13:55Hi Wanda
Thank you for taking the time to contact us. Our team is still working on your query and will be in contact with you.
We apologise that it is taking this long to resolve your query.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply30 Sept 2022, 13:55
Official
Hi Wanda
Thank you for taking the time to contact us. Our team is still working on your query and will be in contact with you.
We apologise that it is taking this long to resolve your query.
Finding a better way for you.
The NMG Benefits Customer Care Team.
WF
Wanda F's updateReviewer Update
10 Nov 2022, 11:10But your service is very poor I've been waiting for my claim nothing has done yet since July you are failing people this is festive season nmg do nothing to communicate I've been sending emails after email
WF
Wanda F's update10 Nov 2022, 11:10
Reviewer Update
But your service is very poor I've been waiting for my claim nothing has done yet since July you are failing people this is festive season nmg do nothing to communicate I've been sending emails after email