SM
Sesethu M
1 reviews | Active since Mar 2025
20 Mar 2025, 11:24
Dissatisfaction
I have been trying to call NMG to follow up on my claim today is day 3 and I am unable to reach anyone calls aren’t being answered at all. I had sent an email and there has been no response. I am very disappointed at this level of service
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Replies (1)
NMG Benefits's replyOfficial
27 Aug 2025, 10:39Hi Sesethu
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
NMG Benefits's reply27 Aug 2025, 10:39
Official
Hi Sesethu
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team