nK
nastassja K

1 reviews | Active since Sept 2015

09 Sept 2015, 15:10

Disregard for Customers

I will never ever recommend NMG to anyone. Within my company everyone has had delayed pension payouts due to staff sleeping on the job. Certain staff like Karuna Ahndree treat customers like ****. People don't process claims, don't respond to emails and don't communicate. I have waited two weeks short of 3 months for my pension to be paid out to you neglect. Stories stories all the way. Who is accountable to pay for the numerous calls I have had to make to people who cover for one another? So shocked. Will publicly let people know to invest their precious money elsewhere.

0
Replies (1)
NMG Benefits
NMG Benefits's reply10 Sept 2015, 14:42
Official
Hello Nkozlowski,

Good day Nastassja,

Please accept my apologies for the service that you have received.

As per your discussion with Pieter this morning, please note that Karuna app**** for tax directive today 10/09/2015.

On receipt of a successful tax directive tomorrow, your claim will be sent through for payment authorisation.

Should you have any queries, please do not hesitate to contact us on the below details.

Email: ***
Tell no: ***

Thank you,

Kind Regards

Thabisile Malinga