MF
Melanie F

1 reviews | Active since Nov 2016

10 Mar 2017, 17:59

Disgusting Service No Response to Emails No Due Payment Received

<p>This is one of the worst companies I have ever had to deal with. I don't understand how they are still in existence with the pathetic service they render! Why do businesses employ NMG to handle pension and provident fund payments? I have been struggling to get my unclaimed benefits paid to me and have sent several emails with no response. I have unclaimed benefits due to me right now and NMG have ignored my emails and have not paid my money. My former employer sent them all my documentation, including my withdrawal claim form 6 MONTHS ago and they have not paid me my money yet! If I don't receive a response on here asap I am going to lay a charge of ***** against them.This is disgusting, withholding people's due funds for this long. It's unacceptable. I have sent Palesa Buthelezi 2 emails in this week, with no response, and nobody has responded here either. </p>

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Replies (1)
NMG Benefits
NMG Benefits's reply03 Sept 2018, 11:18
Official

Dear valued client,

We acknowledge your query. Given the nature of the Industry we operate in, we are not able to correspond with you on the Hallo Peter Website. Please direct your query to The NMG Customer Care Team on ***where we shall attend to it with care and urgency.

Operating hours: Monday – Friday, 8am – 5pm.

Yours Sincerely

The NMG Customer Care Team