SK
Sboniso K

1 reviews | Active since Jan 2021

11 Jan 2021, 14:49

Disgusting Customer Service/ Lack thereof

Absolutely appalling service from this so called financial services company!! I have been waiting for my retirement payout since Oct 2020 and to this day, nothing has been paid over to me and nobody has bothered to communicate to me!!!! I

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Replies (1)
NMG Benefits
NMG Benefits's reply11 Jan 2021, 23:28
Official
Dear valued client,

Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.

Operating hours: Monday – Friday, 8am – 5pm.

Yours Sincerely 

The NMG Customer Care Team