KN
Kayakazi N

1 reviews | Active since Jan 2017

12 Sept 2024, 13:56

Disgusted

I have never experience this level of unprofessionalism.

Nothing seems to work in this company, whatsapp has been down for 2 weeks now their online system is good as dead not to mention trying to call them on their number. I must say it has been a nightmare having to claim my funds, we have trusted this company for year with our funds and this is the treatment we get.

0
Replies (1)
NMG Benefits
NMG Benefits's reply17 Sept 2024, 15:38
Official
 
Hi, valued member

We sincerely apologise for the poor service levels that you have experienced from us. 

It is most definitely not the service levels we pride ourselves on. 

We have sent through your complaint to the relevant department. 

Finding a better way for you. 

The NMG Benefits Customer Care Team.