SM
Sizwe M

1 reviews | Active since Jul 2020

29 Aug 2020, 16:31

Discovery turning a blind eye on DISHONEST, *****ED and ******* NMG Benefits

I left employment with Discovery in Feb 2020, submitted a claim to have my pension and provident from NMG. I have emailed Discovery numerous times to intervene on my behalf because the company they hired to handle all their employees' benefits is refusing to release those funds to their rightful owners. I have seen fellow ex employees on Hello Peter and that seems to be the only way to get Discovery to get peoples funds from NMG. I submitted a claim in March and 5 months later I am still waiting. I am sure NMG is earning interest on those funds what about me the owner of those funds? NMG is dishonest and *****ed I have wondered why Discovery is still in business with them, but if after all these complaints it still is the only explanation must be Discovery somehow benefits from their ******* and ******* behavior.

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Replies (1)
NMG Benefits
NMG Benefits's reply31 Aug 2020, 12:07
Official
Dear valued client,

Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.

Operating hours: Monday – Friday, 8am – 5pm.

Yours Sincerely 

The NMG Customer Care Team