ZN
Zanethemba N
1 reviews | Active since Feb 2021
08 Feb 2021, 11:37
Disappointed
I was retrenched in August 2020 I have been waiting for payout since then. I am now being given the run around with no straight answers. I am extremely disappointed and i need my money asap. As I was doing Followed up again I learnt that Antoinette has resigned . I am still sending emails but there is no response . There is no feedback whatsoever. Kids are going back to school. As per communication I was told payment will be made within 6 to 8 Weeks it’s now months. Rufqah khan is the last person that responded though is responses where not clear when I will get my money.
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NMG Benefits's replyOfficial
08 Feb 2021, 23:51Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
NMG Benefits's reply08 Feb 2021, 23:51
Official
Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team