Delayed Pension pay out

I have resigned from my organisation on the 10th of June 2024, on the 26th of June 2024 the HR department had submitted the paper work that I would be withdrawing my pension from the fund, the claims administrator had received and sent it for processing the same day. Later on I had made a query on the status and was assured that I would recieve my pay out in 6-8 weeks from the 8th of July 2024. On the 31st of July the administrator dealing with my claim checked on the status of my claim and it was in the disinvestment stage, on the 27th or August she checked the status of my claim and was still in the disinvestment stage.. so my claim is in one stage for nearly a month ??? This is disappointing! I have forwarded the above incident to the pension fund adjudicator as well a the ombudsman. This company needs to undergo a serious audit! The number of complaints by people waiting for their funds to be paid out is just too high! It is now going into September and still nothing!