NN
NT N
1 reviews | Active since Sept 2022
18 Nov 2024, 12:06
Delayed Fund Withdrawal and Poor Communication
I am writing to express my disappointment and frustration regarding the delay in processing my fund withdrawal, which was initiated on 1st October. It has now been six weeks since my request, and I have yet to receive my funds.
Despite numerous attempts to contact your office, I have received inadequate communication regarding the status of my withdrawal. The lack of transparency and updates has caused significant inconvenience and distress.
Helpful (0)
Replies (1)0
Replies (1)
NMG Benefits's replyOfficial
27 Nov 2024, 13:36 Hi NT
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
NMG Benefits's reply27 Nov 2024, 13:36
Official
Hi NT
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team