RA
RKM A

1 reviews | Active since Mar 2026

09 Mar 2026, 14:57

Delayed Claim - No Feedback

We lodged a claim with NMG Benefits last year and, unfortunately, the process has been extremely frustrating. Despite submitting the required documentation and following up multiple times, there has been little to no feedback regarding the progress of the claim.

I would appreciate it if NMG Benefits could urgently look into this matter and provide clarity on the progress and expected timeframe for finalising the claim.

0
Replies (2)
NMG Benefits
NMG Benefits's reply11 Mar 2026, 14:12
Official
 Good day RKM Attorneys Thank you for bringing your concerns to our attention. 
We have referred your query to the relevant department for review and will ensure that it is addressed appropriately.We appreciate your patience while the matter is being processed. Please note your complaint reference number : ***8 Finding a better way for you,
NMG Benefits Member Support team 
RA
RKM A's update13 Apr 2026, 13:54
Reviewer Update
Good day,

We still await payment into the estate late account.

Your urgent attention and response is highly appreciated.