ND
Nokubongwa D
1 reviews | Active since Oct 2020
02 Dec 2020, 12:28
Date still not confirmed for claim payout ( in 1 or 2 weeks)
Had sent my complaint querying when I should expect my claim to be paid . Got a response that in 1 to 2 weeks no date given. I would like to really see if this will be done as we are approaching the festive season and most businesses will be closed by next week . ID number ***
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NMG Benefits's replyOfficial
02 Dec 2020, 17:01Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
NMG Benefits's reply02 Dec 2020, 17:01
Official
Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team