TS
Tumelo S
1 reviews | Active since Nov 2023
17 Nov 2023, 10:57
Consultants are rude
I’m livid! These consultants are rude, nobody is ever in the office when you need to speak to someone. I’ve been waiting for over a week to receive a couple of forms that were needed by my HR department causing a massive delay in everything on my end. HIRE PEOPLE WHO ACTUALLY WANT TO WORK!!!
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NMG Benefits's replyOfficial
11 Dec 2023, 19:27 Hi Tumelo
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply11 Dec 2023, 19:27
Official
Hi Tumelo
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
Finding a better way for you.
The NMG Benefits Customer Care Team.