MI
Mohamed I
1 reviews | Active since Jan 2012
11 Jan 2022, 08:34
Communication is problematic
Poor communication and can't get hold of the allocated member. Really frustrating.
Helpful (0)
Replies (1)0
Replies (1)
NMG Benefits's replyOfficial
01 Feb 2022, 20:54 Hi Mohamed Irhuma, We sincerely apologise for the service levels that you have experienced from NMG Benefits and the inconvenience imposed on you. In the interest of protecting your personal details, please may I request that you email us at *** so that one of our trained contact center agents can attend to your query promptly. We will ensure that we make it our mission to attend to your query with urgency and care. Mohamed, kindly take note that our operating hours are: Monday – Friday, 08h00 – 17h00. The NMG Benefits Customer Care Team
Best regards,
NMG Benefits's reply01 Feb 2022, 20:54
Official
Hi Mohamed Irhuma, We sincerely apologise for the service levels that you have experienced from NMG Benefits and the inconvenience imposed on you. In the interest of protecting your personal details, please may I request that you email us at *** so that one of our trained contact center agents can attend to your query promptly. We will ensure that we make it our mission to attend to your query with urgency and care. Mohamed, kindly take note that our operating hours are: Monday – Friday, 08h00 – 17h00. The NMG Benefits Customer Care Team
Best regards,