Claim Pay Out Not Paid As Specified

Gooday,<br> <br> I am filling yet another complaint with NMG Benefits. I was assisted by Nomvula Ngwenya with regards to a claim payout of mine which was meant to have been paid out more than 8 weeks ago.<br> <br> In my initial conversation with Nomvula she apologised for the delayed pay out claim but yet again she still has not paid my money due to me. <br> <br> I was meant to have received my funds by the 9th of September 2015, then on the day after I had to chase her for confirmation of my payment via email she tells me that the money will be paid on the 14th of September 2015.<br> <br> Again I have to follow up and chase her via email and nothing from her side. She does not respond or return calls or messages you leave with her office nor does she have the decency to keep you updated with the progress of your funds.<br> <br> Frankly myself and other ex employees who are and have dealt with her are dissatisfied with her service.<br> <br> Please can someone more senior or her superior help because I am unable to get anything out of her, she clearly does not seem to be able to do her job & commit to payment dates as she specifies!<br> <br> I look forward to your prompt response and getting my funds due to me.<br> <br> Unhappy customer!<br> <br> Best