MM
Mabhelandile M
1 reviews | Active since Aug 2022
14 Sept 2022, 08:28
Cannot get a hold of Emma Rafferty
This is my second review, nothing was done about my first one. Its been thirteen weeks now and I still haven't received my provident fund as I was promised. I cannot get a hold of Emma Rafferty who is my provident fund administrator. Can she contact me on my email address with the amount statement that is due to me and how far my claim is please. My email address is: *** and my phone number is ***. ID number ***
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NMG Benefits's replyOfficial
14 Sept 2022, 08:54 Hi Mabhelandile
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have forwarded your details to the relevant team and one of our trained professionals will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have forwarded your details to the relevant team and one of our trained professionals will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply14 Sept 2022, 08:54
Official
Hi Mabhelandile
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have forwarded your details to the relevant team and one of our trained professionals will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have forwarded your details to the relevant team and one of our trained professionals will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.